Placeholder. These terms are being prepared and will replace this page after legal review. The sections below show what they will cover.
1. About WardWise
[Placeholder: who provides WardWise (Triuno Business Solutions (Pty) Ltd), what the service is, and that it isn't the municipality.]
2. Using WardWise
[Placeholder: acceptable use, accurate reports, no abuse, and what happens to reports that break the rules.]
3. Your information
[Placeholder: what we collect when you report a fault (your address, name, surname, cell number and, if you give it, your email address, plus your report and photos); why (so your ward councillor's team can act on it and contact you); who can see it (only your ward councillor's team; it is never published); where it is stored (in South Africa); and how long we keep it.]
4. Your rights
[Placeholder: your rights under the Protection of Personal Information Act (POPIA), and how to ask to see, correct or delete your information.]
5. Public information
[Placeholder: what is shown publicly (street-level problems and your councillor's updates; never your house number, name, contact details, words or photos).]
6. Limits of the service
[Placeholder: WardWise is not an emergency service; availability; liability.]
7. Changes and contact
[Placeholder: how these terms change, the Information Officer's contact details, and the governing law (South Africa).]
Version: placeholder (October 2026).